Delayed bank transfers can be frustrating for any business owner. Whether sending money to a local supplier or expecting an international payment from a client, a holdup in the banking system can disrupt your cash flow. In Hong Kong’s fast-moving business environment, international payments and local bank transfers are expected to move quickly, but delays still happen.?
Why is your bank transfer delayed, and what can you do to prevent it? This article will explain the common causes of slow transfers (both international and local), offer tips to avoid delays, and highlight how modern solutions like Aspire’s business accounts can help keep your funds moving smoothly.
How Long Do Bank Transfers Normally Take in Hong Kong?
Generally, local bank transfers in Hong Kong are fast and often instant thanks to the widespread use of the Faster Payment System (FPS). For most domestic HKD transfers between local banks, FPS enables near real-time processing even outside traditional banking hours. As a result, most everyday local payments are completed within seconds.
However, if a transfer is made outside the FPS network, for example, in USD via the Clearing House Automated Transfer System (CHATS), the transaction may take 1 to 2 business days to settle. CHATS processes payments only during business hours, and USD transfers, in particular, may be subject to daily cut-off times and interbank settlement queues.
Cross-border or international wire transfers typically take about 1–5 business days. Depending on the destination country, the banks involved, and other factors, it could extend for a few more business days in some cases. In rare situations where everything aligns perfectly, an overseas transfer might arrive within 24 hours, but this is more of an exception than the rule.
8 Common Causes of Delayed Bank Transfers
Why might a payment still be pending in your business account when you expected it to arrive by now? There are several common causes for a delayed bank transfer.
1. Bank Cut-Off Times
Every bank has daily cut-off times for processing transfers. If you initiate a transfer after the cut-off, it won’t start moving until the next business day. For example, a bank may have a cut-off around 5:45 p.m. for same-day outgoing payments. If you send money at 6:00 p.m., it will only leave on the following day. Transfers initiated outside of bank operating hours will experience delays, often at least an extra business day.
Tip: Plan important payments earlier in the day. If a transfer is urgent, check your bank’s cut-off time for that currency or destination. Sending instructions before these deadlines increases the chance your money moves out quickly rather than sitting in a queue overnight.
2. Different Time Zones and Weekends
Time zone differences can introduce delays simply because of mismatched business hours. When you transfer money internationally, the recipient’s bank might be closed for the day by the time your instruction reaches them. If the transfer hits the receiving bank when it’s closed, it waits until that bank’s next business day to be processed.?
For example, sending a payment from Hong Kong on Friday afternoon to a company in New York might get processed on Friday Hong Kong time, but it’s still early morning in New York. The U.S. bank won’t process it until their Friday business hours, which could effectively push the completion to Hong Kong’s Saturday.?
In reverse, a transfer from the U.S. on Friday afternoon could arrive in Hong Kong only on or after Monday since Hong Kong is ahead in time zone but doesn’t operate on weekends.
Hong Kong banks close on Saturday and Sunday, like most countries. However, weekend schedules vary globally, for example, Afghanistan’s work week runs Saturday to Wednesday, while the UAE operates from Sunday to Thursday, with weekends on Friday and Saturday.
Tip: Whenever possible, align your transfers to the recipient’s local business hours. If you initiate a payment when both your local bank and the destination bank are open, it eliminates unnecessary waiting.?
3. Bank Holidays and Public Holidays
Bank holidays are a very common cause of transfer delays – and often the most predictable one if you know where to look. Banks do not process transfers on public holidays, either in the sending country or the receiving country. If a payment’s journey overlaps a holiday, you effectively lose those days from the timeline.
For instance, suppose you transfer funds from Hong Kong to Japan right before New Year. While Hong Kong observes 1st January as a public holiday, Japan’s New Year holidays often extend from 29th December to 3rd January, during which most banks and businesses close. So, even if your transfer is processed promptly in Hong Kong, it may be delayed until Japanese banks reopen. Similarly, Hong Kong has unique public holidays (such as Lunar New Year, Buddha’s Birthday, and National Day) that can also affect outgoing or incoming payments.
Tip: Plan around the calendar. If you have a critical payment, try not to send it right before a major holiday in the recipient’s country. If unavoidable, inform the recipient of the likely delay. Mark international holidays in a calendar or use online tools that show global bank holidays.
4. Currency Conversion Process
Currency conversion can also impact transfer times, especially if the payment involves exchanging between less common currencies. When you send money in one currency and it needs to arrive in another, additional steps are introduced:
- The sending bank might perform the currency exchange before sending.
- Alternatively, a correspondent bank or the receiving bank will do the conversion.
In either case, converting currency can add processing time. It’s because some banks only execute foreign exchange trades at specific times of day. If your transfer misses that window, it could wait until the next cycle.?
Tip: If currency conversion is causing delays or costing you in exchange fees, one solution is to use multi-currency accounts. Holding funds in your target currency allows you to skip the conversion step during the transfer.
5. Intermediary Banks (Correspondent Banking) Delays
You might notice in international transfers, sometimes the money doesn’t go directly from Bank A to Bank B. Instead, it hops through one or more intermediary banks (also known as correspondent banks). Each hop can introduce a delay.
Many international transfers rely on the SWIFT network, which is a messaging system between banks. If your bank doesn’t have a direct relationship with the recipient’s bank, SWIFT will route the payment through intermediate institutions that have agreements to work with each other. When intermediary banks are involved, it can take longer because of additional processing at each step.?
Tip: Unfortunately, as a sender you have limited control over the correspondent banking route – it’s usually determined by the banks. However, you can ask your bank if they have a direct presence or partner in the destination country. Some modern FinTech and payment providers use alternative networks or local clearing partners to avoid SWIFT delays.?
6. Incorrect Payment Details or Documentation
One of the most preventable causes of delay is simply incorrect information. A small typo or an outdated detail can cause the transfer to fail validation checks and bounce back or get held up for manual investigation.? Some common information errors for bank transfers include:?
- Wrong account number or IBAN
- Incorrect SWIFT code (BIC)
- Mismatched beneficiary name
In Hong Kong, the HKMA has mandated that for local instant transfers (FPS) above HKD 1,000, banks must verify the recipient’s name against the account name. If there’s a mismatch or a typo in the name, the transfer could be rejected or delayed while it’s clarified. If there’s a mismatch or a typo in the name, the transfer could be rejected or delayed until it’s clarified.?
Tip: Always double-check the beneficiary details before submitting a transfer. As the HKMA advises, when making a fund transfer, you should “verify the accuracy of the transferee’s account number and amount of funds to avoid mis-transfer of funds.”?
7. Fraud Prevention and Compliance Checks
Banks are increasingly vigilant about fraud and compliance, and this is a major cause of delays, especially for larger or cross-border transfers. When you send money, banks on both sides will run the transaction through a series of security screenings:
- KYC (Know Your Customer) checks: Verifying identities of sender and receiver if something looks off.
- AML (Anti-Money Laundering) monitoring: Banks may use algorithms or manually identify unusual patterns or large amounts that might indicate money laundering. If your transfer is significantly larger than your usual activity, for example, it could be flagged for review.
- Sanctions screening: The names of the sender and recipient are checked against government sanctions lists and blacklists. If there’s a potential match, the transfer may be halted until confirmed. This can particularly affect international payments that go through US or EU banks.
Tip: Be prepared for compliance checks. Respond promptly to any inquiries from your bank’s fraud department. Ensure the purpose of your payment is clear. If you have supporting documents (invoices, contracts, etc.), have them ready in case the bank asks.?
8. Global Events and System Disruptions
Sometimes the cause of delay is outside the normal day-to-day factors and instead due to extraordinary global events.?
- Pandemics: During the COVID-19 outbreak, many financial institutions shifted to remote work on short notice, which challenged their ability to maintain critical operations, including payment and settlement systems.
- Geo-political conflicts: Events like wars or sanctions (such as the Russia-Ukraine conflict and related sanctions) can lead to sudden changes in payment routes. If certain banks or countries are sanctioned off the SWIFT network, transfers involving those regions need re-routing.?
- Natural disasters: If a major earthquake, hurricane, or other disaster strikes a financial center, payment processing in that region could halt. Imagine waiting on a transfer from a city where all infrastructure is down for a day or two, the funds will be delayed until systems are restored.
- Technical outages: Occasionally, payment systems themselves face outages. A notable example was a European Central Bank TARGET2 system outage in which delayed euro transactions across Europe for hours.
Tip: Stay alert to global events that may affect banking operations. If you suspect a delay, check your bank’s website or news updates. For foreseeable events like system upgrades or political changes, plan payments early to avoid disruptions.
How Businesses Can Avoid a Delayed Bank Transfer (Locally & Internationally)
While some delays are beyond your control, like public holidays or time zone mismatches, many can be avoided with careful planning and the right tools. Whether you're making international payments, sending money locally, or handling payroll through your business account, these best practices can help you stay ahead of potential disruptions.
Verify Payment Details and Paperwork
One of the most common and avoidable causes of a delayed bank transfer is incorrect or incomplete information.
A single typo in the account number, SWIFT/BIC code, or beneficiary name can cause the transfer to bounce back, triggering manual checks or even reprocessing from scratch. In some countries, banks now require exact name matching for security purposes—so even a small discrepancy can lead to delays.
Likewise, missing documentation can hold up international wire transfers. Some jurisdictions require specific information, such as invoice numbers, payment purpose codes, or tax details, especially for larger transactions or cross-border remittances.
What you can do:
- Double-check all recipient bank details before initiating the transfer.
- Make sure beneficiary names match exactly as registered.
- Include any required references or payment descriptions.
- For international transfers, keep supporting documents (like invoices or contracts) ready in case your bank requests verification.
Choose a Reliable Bank or Transfer Service
Not all financial institutions process payments the same way. Traditional banks may rely on legacy systems and fixed cut-off windows, while digital-first platforms often provide faster, more transparent services.
In Hong Kong, some FinTech and digital payment platforms that support FPS for local bank transfers and offer faster routing for global payments can significantly reduce wait times and increase visibility.
What to consider:
- Does your provider offer real-time tracking?
- Are transfers routed through local rails or slower international corridors?
- Do they support multi-currency accounts to skip conversion delays?
Plan Ahead and Allow for Delays
Even with the best systems, timing still matters. Payments initiated outside business hours, or just before bank holidays, may not be processed until the next working day, especially when intermediary banks in other time zones are involved.
Some countries have non-standard weekends or extended public holidays (such as Japan's New Year shutdown or China’s Golden Week), which can create multi-day pauses in international settlement.
How to stay ahead:
- Initiate transfers early in the business day to catch cut-off windows.
- Check public holiday calendars in both the sending and receiving countries.
- Account for time zone differences when scheduling international payments.
- Let your payees know in advance if delays are expected.
Additional Tips to Minimise Delays
Alongside the above solutions, here are a few tried-and-true practices that can help your transfers go through faster and more reliably:
- Use FPS for local HKD payments:? Most banks and platforms in Hong Kong now support the Faster Payment System (FPS), which enables near-instant local transfers even on weekends and public holidays.?
- Maintain a multi-currency balance: If you regularly send money overseas, consider holding foreign currencies in a multi-currency account or wallet. This avoids delays due to real-time FX conversion and gives you the flexibility to transfer even when the FX market is closed.
- Communicate with recipients or senders: For large or time-sensitive transfers, notify the other party when the transaction has been initiated and what timeline to expect.?
- Keep documentation ready: International wire transfers may trigger compliance reviews, especially for high-value transactions. Having invoices, contracts, or proof of funds on hand allows you to respond to bank inquiries quickly, avoiding hold-ups.
- Stay updated with bank notices: Your bank may announce temporary service outages, policy updates, or changes to cut-off times. Monitoring these alerts, especially around system upgrades or public holidays, can help you avoid unintentionally initiating transfers during blackout periods.
Simplify Global Payments with Aspire Business Account
Tired of chasing bank transfers, dealing with cut-off times, or worrying about hidden fees? Aspire Business Account helps you move money faster, more transparently, and with full control. With Aspire’s business accounts, you can:
- Market-leading FX rates with no hidden fees: Send and receive payments in over 30 currencies across 130+ countries with competitive, mid-market FX rates. No hidden charges, no monthly fees. Enjoy low-cost SWIFT transfers starting from USD? 8.
- Open local accounts in HKD, USD, EUR, and SGD: Get local collection accounts to receive funds like a domestic business. Enjoy free inbound and outbound transfers to reduce unnecessary FX conversions.
- Same-day international transfers: Make same-day, reliable international payments in over 15 currencies to keep your operations smooth and your cash flow healthy.
- Free Local Transfers: Enjoy free FPS transfers for both sending and receiving money.
- Integrated with your accounting software: Sync every global transaction automatically to simplify reconciliation and close your books faster, with fewer errors.
Whether you're paying overseas suppliers or collecting payments from international clients, Aspire makes global banking effortless for Hong Kong businesses.
Frequently Asked Questions About Delayed Bank Transfers
Why is my bank transfer taking so long?
A delayed bank transfer can happen for several reasons. Common causes include missing the bank’s daily cut-off time, time zone differences, and public holidays in either the sending or receiving country.?
For international payments, delays can also occur due to currency conversion, intermediary banks, or additional fraud and compliance checks. In some cases, incorrect payment details such as a wrong account number or mismatched beneficiary name can also hold up the transfer.
Can a bank transfer take longer than 3 days?
Yes, especially for international wire transfers. While local bank transfers in Hong Kong using FPS are usually instant, international transfers can take 3 to 5 business days depending on the destination, currency, and number of banks involved. Delays are more likely if the payment is made near weekends, bank holidays, or requires currency exchange. If your transfer takes longer than expected, it's a good idea to check with your bank.
What to do if a bank transfer is not received?
If a bank transfer hasn’t arrived, first check that all payment details are correct. Incorrect or incomplete information can cause delays or failed transfers. Next, confirm whether bank holidays or time zone differences could have affected the processing time. For international payments, ask your bank for a transaction reference to trace the transfer. It's also helpful to contact the recipient's bank to check if the funds have been received but are still being processed.